Privacy Policy

Last Updated: August 2025

Introduction

Welcome to FoodHive and FoodHive Partner ("we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile applications.

  • FoodHive – Customer application for browsing restaurants, placing orders, and tracking deliveries.
  • FoodHive Partner – Partner application for managing restaurants, menus, food items, and customer orders.

By using either application, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you register or use our services, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Location Information
  • Profile Images Uploaded by You

Location Information

Both FoodHive and FoodHive Partner require access to your device location.

We use location data to:

  • Show nearby restaurants and services
  • Enable delivery functionality
  • Improve order accuracy
  • Assist partners in managing restaurant operations
  • Provide location-based features and support

You can disable location permissions through your device settings, although some features may not function properly.

Images and Media

Users and partners may upload images, including:

  • Profile Photos
  • Food Item Images
  • Restaurant Images
  • Other Content Related to the Service

Uploaded images are stored securely using cloud storage services.

Usage Information

We may automatically collect certain information, including:

  • Device Information
  • Application Version
  • Operating System Information
  • Crash Logs
  • Usage Statistics

How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Process food orders
  • Deliver services and support
  • Manage restaurant menus and food items
  • Improve application functionality
  • Communicate important updates
  • Prevent fraud and misuse
  • Comply with legal obligations

Data Storage and Security

We use Firebase services provided by Google to store and manage data.

The following information may be stored in Firebase services:

  • Name
  • Email Address
  • Phone Number
  • Location Information
  • Address Details
  • Uploaded Images

We implement reasonable security measures to protect your information. However, no method of electronic storage or transmission over the internet is completely secure.

Third-Party Services

Our applications may use third-party services including:

  • Google Firebase Authentication
  • Firebase Firestore
  • Firebase Storage
  • Google Play Services

These providers may collect and process information according to their own privacy policies.

Sharing of Information

We do not sell your personal information.

We may share information only in the following circumstances:

  • With restaurant partners to fulfill orders
  • With service providers supporting application functionality
  • When required by law or legal processes
  • To protect the rights, safety, and security of users and our services

Data Retention

We retain your information for as long as necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When data is no longer required, we will delete or anonymize it where reasonably possible.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and data
  • Withdraw permissions where applicable

To exercise these rights, please contact us using the details below.

Children's Privacy

Our applications are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our applications after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

FoodHive Support
Email: ramaytechin@gmail.com
Website: Available Soon